Privacy Policy
Hoplon is committed to protecting the online privacy of visitors of our virtual environments. This Policy applies to the site and the online services provided by Hoplon and complies with the European Union Data Protection Directive and the US Department of Commerce. The purpose of this Policy is to inform you about the types of information we collect about you during your visit to our environments, how we may use this information, and how we disclose it to third parties. By accessing and using the heavymetalmachines.com and hoplon.com site, your use indicates your agreement to the terms of this Policy. If you do not agree with this Policy, we kindly ask you not to use the site. If you are under 18 years of age, your reading and acceptance of these conditions will have to be checked together with your parents or Legal Guardian.
Information Collected
How we use the collected info
Information display to third parties
Collected information safety
Collected information accuracy
Changing Privacy Policies
Personal Information
In several sections of our sites, such as registration forms, research and surveys, we may ask you to provide "personal information," such as your full name, user name, email address, home address, and/or residential or commercial phone number. You will always know when we collect personal information, because we only do so when you voluntarily submit it to us through our online forms in secure environments (indicated by the Padlock in your browser). While it is not necessary to provide any information to visit our sites, you may not be able to fully utilize all the services if you choose not to provide us with certain information.
Non-personal information
By using our websites, we may also collect "non-personal information". This is data that by itself cannot be used to identify or contact you, such as demography data (your age, gender, education, profession, ZIP code, etc.). Non-personal information may also include technical data such as your IP address, browser type used, sites you visit immediately before and after visiting our pages, and other anonymous data surrounding your use of our sites. Non-personal information may also include data you provide to us through your use of our site.
Online Shopping
We collect personal information when you purchase products through our online purchasing process in safe environments (indicated by the Padlock in your browser). For example, before processing your requests, we require that you provide your full name, user name, registered e-mail address, contact information, credit card number/bank details and, when necessary, a delivery address. In addition, we store information about your transactions with us under applicable laws, which require us to have this data to issue invoices and other legal documents. We may use the information provided to communicate with you about purchased products and to provide targeted support related to those products.
Cookies and Pixel Tags
Like many other service sites, we use “cookies” and “pixel tags” to enhance your visits to our sites. A cookie is a tiny bit of data mailed to your browser the moment you access our websites which are kept in your HD. Cookies do not store personal information unless you knowingly provide them. They store non-personal information, such as the sites or pages your browser accessed immediately before and after coming to our site, or exploring our environments.
The pixel tag is a feature meant to grasp users behavior visiting a page. Such behaviors provide us with non-personal info such as the computer’s IP number that requested the service, time taken and kind of browser used. Hoplon takes use of cookies and pixel tags to customize your experience visiting our websites, allowing us to deliver the right content and the appropriate relevant product that our customer in average is looking for, alongside with focused marketing targeting our consumers. For example, cookies allow identifying your browser as a prior visitor and so, save and remember all preferences that might have been defined during prior exploration. Our cookies are also able to store info that you have inserted in a “purchasing car”. Most browsers might be set to inform you when a cookie is placed in your computer, or even decline them (thus automatically blocking pixel tags), which to an extent, can have influence your browsing experience. For example, since cookies are used in order track purchasing cars content through chosen purchasing options, it will be impossible closing a deal. You can delete cookies already present in your computer. You can get to know more about it by clicking in the “Help” section of your browser.
Social Communities
In multiple occasions during our interaction visiting our websites there is an option of merging your experience with social networks such as Facebook and Twitter. Please take a time to read through their Privacy Policies since publishing activities taking place in our pages are not covered under these terms.
Our Services and websites
We process personal info to deliver any further requested services in order to communicate with you and get the purchase done. We process aggregated non- personal info gathered from users aiming to fully understand sites demography , such as geographic whereabouts, range of age or a combo enclosing it alongside with other info. It enables us analyzing traffic, identify trends to draw statistics and therefore, map how our websites are being used. Following this track, we are able to enhance and polish contents delivering better product offers , tools and promotional projects besides preventing or sorting fraud and abuse that might take place through our sites and services. You can only use it in order to allow third parties practicing technological and logistic skills or performing it on our behalf.
E-mail Communication
Provided that questions and observations are submitted to us through email, we might employ your personal info to get them sorted, saving it for future reference. However, mailing goes aside with our standard practices unless you apply for a particular service requesting communication via e-mail o requiring customer-support tied up with its product. Whenever a Hoplon account or a new game is released, e-mails bearing new updates in our sites will possibly be mailed to your address. Notwithstanding, we provide the option changing preferences if you want avoiding emails reception.
Personal info display is totally avoided by us unless permitted by you, following directions exposed above. Under no circumstance is the data yielded to companies or firms bearing commercial propositions. Releasing aggregated info like marketing data combined with statistic reports to third parties is also a possibility aiming to allow exercising technical abilities along with analytic features and logistics on our behalf. In any moment do this data comprehend your personal info. Our sites might shelter external links to other sites. We bear no actual control over practices directed to privacy policies or materials designed by our partners (business or content maker), sponsor or any other external website displaying link address attached to our pages. The user must verify which proper rule fits a third party after using access. While keeping communication, either websites or electronic mailings ,there is a possibility of bringing forth Hoplon´s partners offers. Under any circumstances have we ever displayed population data to them. Focusing the appropriate target public and all ensuing mailing process relies upon our team.
Service Companies
Now and then outsourcing companies supply assistance enhancing services addressed to you . E.g, a logistics company is a highly possible choice taking over physical deliveries directed to you. Still going further, third parties could be in charged taking after internet purchase and credit transactions. Following circumstances aforementioned, personal info will be required to get matters cleared . We demand that these companies take use of personal info simply to perform certain services required (including yet not limiting : purchase finale, presence granted to partake in a specific campaign , receiving info ,etc) restraining any sort of storage aiming to other ends. Sent in an encrypted way, data comes forward strictly used when transaction starts over. Hoplon is fully supported with suitable procedures and standards ensuring user´s total and undisturbed privacy .
Users personal info safety is highly taken. Electronic and physic maintenance protections along with updated methods ensuring your personal data unspoiled, counting with top notch encryption and tool authenticator are regularly conducted . Shopping spree relies on a safe background , totally automatic, fast paced taking hand of electronic operations without human interaction . Every bit of data related to cred card matters will be submitted secured by Secure Socked Layer (SSL), following database encryption making it impossible accessed otherwise. Users personal data drives through a secured network available only to those strictly attached to specific duties pledging keeping confidentiality safe and sound, reaching out for their efforts bearing only the ones standing in the chart "Further publishing”. The purchase made in associated websites such as Nuuvem and Steam takes their own responsibilities, so in this matter, reading carefully through their policy given by dealers stands as a strong recommendation . Regardless our deepest strength spent, data sent towards cyber-space fails to reach up to 100% of efficiency. Hoplon is extremely cautious preserving users info. Provided user is releasing classified data to our website, these info are both online and offline secured . Questionings regarding websites security shall be addressed properly to us issuing tickets available at Support Central .
Questions taking place concerning Cookies and Privacy Policies as for precision tied with personal info , personal info usage or applications requiring correction , updates or removing procedure from databases must be submitted relying on Support Central ticket appliance. Upon application sent changing info, we will take all proper and needed endeavours ensuring your deposited data stored into databases used by Hoplon aiming operate smoothly our sites updated , appropriately corrected , modified or excluded as faster as feasible limits . We preserve right to maintain stored in files information expunged or altered off our active website databases. That being said, those infos might be stored aiming put out fires out of controversy, problem solving and respecting terms usage .
Present terms began on August 01, 2017. Policies changes rights at any time are strictly preserved and all updates will be displayed as soon as they get started on .Please, read these Policies often taking notices updates placed upon it .